Returns and Exchanges


Returns and exchanges are accepted on merchandise within 7 days of receipt for domestic purchases and 21 days for international purchases base on stock availability. For returns after this time period, we reserve the right to deny the return. All customers who wish to return their orders should email us at with a list of the items that you wish to return/exchange and reason why.

All returns must be shipped via traceable and insured mail in original packaging. Only items that HAVE TAGS ON, HAVE NOT BEEN WORN, ALTERED, DAMAGED IN ANYWAY OR WASHED may be returned or exchanged. Items on FINALE SALE are not returnable.

Please e-mail us at for further instructions.

台灣地區的訂單,在商品抵達後7天之內,我們接受退換貨。其他國家的訂單,在商品抵達後21天之內,我們接受退換貨。僅 限交換商品仍有庫存的情況下可辦理退換。若希望退換商品已無庫存而無法更換時,我們會用電子郵件告知。商品抵達後若已超過上列的天數,請恕無法辦理退貨或 退換。請於下方列印「退貨/換貨」的表格,填寫好後與商品一併寄回。

寄回的商品必須有快捷、掛號、包裹郵件號碼。下述情況概不接受退換貨: 已經使用過的商品,無包裝盒、包裝袋、標牌、附屬品(請務必將所有配件、與送抵時相同之所有內容全數退還),經修改過或洗滌過的商品,因使用出現受損或沾染污漬的商品,最低折扣商品。